Who we are

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Terms and Conditions

Summary of Key Policies

• All course registrations and payments are final and non-refundable.
• No refunds or transfers will be granted for no-shows.
• By registering, you accept all attendance, cancellation, and chargeback policies outlined herein.

Registration & Liability Waiver

By registering and submitting payment, participants confirm they have read, understood, and agreed to Rescue Ready’s Terms and Conditions. Participants acknowledge and assume all risks associated with the training. Rescue Ready, including its instructors, agents, and employees, is not liable for any personal injury or property damage arising from participation, except as required by law. 

Payment & Billing

• Courses require payment at the time of registration.
• By submitting payment, you confirm you have read and accept all cancellation, rescheduling, and no-show policies. This acknowledgment may be used in any payment dispute.

Cancellation, Rescheduling & Refund Policy

CPR, First Aid, BLS Courses

• All course registrations are final and non-refundable.
• No refunds or transfers will be issued for no-shows.
• Transfer to a different course date within 24 hours of original course date is permitted for a $50 fee, subject to availability.
• Cancellations, transfers, or rescheduling requests must be made at least 24 hours prior to the scheduled class time. Any requests made within 24 hours of the class start time are not eligible for refund, transfer, rescheduling, or credit for any reason.

Course Cancellation by Rescue Ready

• Courses with low enrollment (less than 3 students) will be canceled and participants will be notified via email and/or text by 7 PM the night before.
• If Rescue Ready cancels your class, you may reschedule within 30 days at no cost.

Attendance Policy

• Participants should arrive 10 minutes before the course begins.
• Late arrival grace period: Students are permitted to arrive before the first video or within 10 minutes after the scheduled start. Late arrivals after this period must reschedule.
• Late arrivals beyond the grace period will incur a $50 rescheduling fee.
• No-call/no-show results in forfeiture of registration; new registration and payment are required to attend a future session.